Every missed payment followed up — the same way, the same day.
A returned payment or a missed due date opens a collections case automatically. The workflow sends reminders, schedules letters and escalates through your stages until the loan is current or with your lawyer.
Step by step
- The payment is missedAn NSF return or an unpaid due date marks the arrears and charges the fee your mortgage allows.
- A case opensReminders by email and SMS go out on your schedule; the case is assigned to an owner.
- Work the caseLog calls and promises to pay, agree a payment arrangement or send the arrears letter.
- Escalate or closeDemand letter draft, lawyer referral and enforcement stages — or close when the loan is current.
What changes
- Earlier follow-up, smaller arrears
- A consistent, documented process
- Lenders kept informed automatically
Used by
- Collections staff
- Servicing
- Owners
Capabilities
Workflow settings
Days after the missed payment, action, template and assignee for each step.
Payment arrangements
Catch-up instalments with a schedule, confirmation letter and automatic re-opening if one is missed.
Letters and notices
Arrears letters, demand letter drafts for your lawyer and arrangement confirmations.
Lender updates
Notify lenders on a loan of each stage change.
Legal costs
Track costs added to the loan and recoverable from the borrower.
Arrears aging
1–30, 31–60, 61–90 and 90+ day buckets across the book.
Questions about nsf & collections
Does Amortivo issue legal notices?
No. Amortivo tracks enforcement stages and prepares draft letters; notices of sale and other legal steps are issued by your lawyer.
Works together with
PAD & payment collection
Build CPA-005 pre-authorized debit files from loan schedules, record cheques and e-transfers, batch-enter payments and import settlement and return files.
Learn more →The loan file
One page per loan: balance, next payment, arrears, terms, fees, borrowers, properties, lenders, documents, renewals and a full status history.
Learn more →Reports & dashboards
A live dashboard and over 40 reports — maturities, payments, arrears, lender positions, capital, fee income, T5, financial statements — plus a custom report builder.
Learn more →See your loan book in Amortivo.
A 30-minute walkthrough with your own scenarios — origination to investor payout.